Hospital Pay Delays: Staff Await January Payout
Union members expected raises before Christmas, but payroll backlogs push payments to late January 2027.
By Lucas Navarro ·

Hospital support staff in New Zealand will not receive their agreed pay increases until late January 2027. The deal includes a 2.5% raise and a $1,000 lump sum. Many workers had expected to see the extra money in their paychecks before the holidays.
Negotiations concluded in September when union members voted for the deal. The Food and Service Workers collective agreement was formally signed on October 27. Despite the earlier agreement, the funds are delayed due to administrative processing.
Finn O'Dwyer-Cunliffe, director of the E tū union, described the delay as a "tough pill to swallow." He noted that some support staff earn below the current Living Wage of $29.90 per hour. These workers handle critical tasks such as keeping facilities clean and feeding patients.
Deborah Kent, acting executive national director at Health New Zealand, explained that payroll teams are currently processing a backlog of approximately 34 collective agreements. The agency aims to complete these implementations by March 2027.
Kent stated that the payroll team will work through the upcoming holiday season to finalize the changes. She confirmed that the timeline for the support staff pay raise aligns with the commitments made during the bargaining process.
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